1. General Terms

• Mauride is a ride-booking platform that connects clients with independent drivers.
• All users must provide accurate, complete, and truthful information.
• Mauride reserves the right to suspend or terminate any account that violates these policies.
• These policies may be updated at any time, and continued use of Mauride constitutes acceptance of any changes.

2. Driver Policy

By registering and accepting trips on Mauride, the Driver agrees to:

2.1 Eligibility & Documentation

• Hold a valid driving license and all legally required permits.
• Maintain valid vehicle registration, insurance, and roadworthiness.
• Ensure all information provided to Mauride is accurate and up to date.

2.2 Service Standards

• Arrive on time and follow the assigned route unless otherwise agreed.
• Maintain a clean, safe, and roadworthy vehicle.
• Provide professional, respectful, and non-discriminatory service.

2.3 Safety & Compliance

• Obey all traffic laws and regulations.
• Never drive under the influence of alcohol, drugs, or any illegal substance.
• Ensure passenger safety at all times.

2.4 Prohibited Actions

• No harassment, intimidation, or inappropriate behavior toward clients.
• No unauthorized fare changes or off-platform payments.
• No misuse of client data or personal information.

3. Cancellations, Disputes & Complaints

• Mauride reserves the right to investigate any complaints or disputes.
• Decisions made by Mauride regarding disputes, refunds, or penalties are final.
• Repeated cancellations or complaints may lead to account suspension or termination.

4. Liability

• Drivers operate as independent contractors and are responsible for their actions.
• Mauride is not liable for personal belongings left in vehicles.
• Mauride is not responsible for delays caused by traffic, weather, or force majeure events.

5. Data Protection

• Personal information is collected and used in accordance with Mauride's Privacy Policy.
• Users agree not to misuse or share any personal data obtained through the platform.

6. Acceptance

By creating an account, booking a ride, or accepting trips on Mauride, you confirm that: You have read, understood, and agreed to comply with Mauride's Rules, Regulations, and Policies. Failure to comply may result in temporary suspension, permanent ban, legal action, or financial penalties where applicable.